The Etiquette Edge
When making introductions, do you always know who gets introduced first? Do you know when to offer your handshake? If you work in a large office, you will need to understand cubicle etiquette, phone etiquette, even email etiquette (yes, it really does exist!). It may not seem important, but little details like paying attention to etiquette, will give you
a boost above the crowd.
Since you will undoubtedly have the occasion to shake hands, let us talk about the etiquette of handshaking. In general,
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Stand unless unable to do so. It is a show of respect when you stand to greet someone.
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Give an eyebrow raise and make eye contact before offering the handshake. This is a non-verbal communication which tells the person you are greeting that you are happy to meet them.
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Make sure your hand is dry. There are few things worse than shaking a cold, damp, clammy hand
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Give 2 or 3 slow pumps. Remember, you not trying to pump water.
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Give a firm, warm, flat grasp. Do not get into a “my grip is stronger than yours” match.
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Talk while shaking hands. This the perfect place for your greeting.
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If appropriate, say the person’s name before saying your own; e.g. “Hello, Sandy. It’s nice to meet you. I’m Bonnie Mahaffey”.
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Look and sound pleasant. It’s a fact that if you look pleasant it will come out in your voice.
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Do not turn your wrist so that your hand is on top. This can be construed as a sign of aggression or a power play.
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Keep your left hand to yourself. Don’t be tempted to grab the person’s hand in both hands.
These rules apply in general and also apply to the business world and they aren't the only rules of etiquette in business.